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Small Business Corner – You Can Have Anything You Want, But Not Everything You Want |
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Opportunities. We are surrounded by them everyday. It seems that everywhere we turn, someone has another good opportunity for us. One of the great things about the times we live in is that there is an abundance of opportunity for everyone. The problem with this is that often times, unless we make a conscious decision on which opportunities to pursue, we become overburdened. It's hard sometimes to say no, especially when you don't know which opportunities are the good ones, and which ones don't fit in as well for us. I like to tell my clients that you can have anything you want, but not everything you want. What does this mean? It simply means that if we don't choose what it is that we really want, we may not get anything we want. Here are a couple of tips to help you get clear on which opportunities you should go after, and which ones need to be let go:
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Small Business Corner – What’s Wrong With My Employees? |
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As a small business owner, your employees are the lifeline of your business. And, when your employees aren't performing at a level they should be, it can be very frustrating. Oftentimes, when you try to work with your employees and solve these issues, the walls go up and nothing seems to work. The reason for this is that 85% of all issues in the workplace that are affecting performance are personal issues. As their manager, your employees will usually not open up about these issues, leaving you clueless as to what is going on, and not quite sure what to do about it. If this is happening in your business, here are a couple of things that you can do to help your situation:
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Small Business Corner – The Top 6 Ways To Promote Your Business |
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Are you looking to grow your small business this year? If you are, here are the top 6 ways to promote your business and generate additional sales leads in 2005!
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Small Business Corner – Rapport = Trust + Comfort |
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In the dictionary, rapport is defined as, "a relationship, especially one of mutual trust or emotional affinity". It originates from the Old French word raporter, which means, "to bring back". One of the things that we strive for as business owners is to build rapport with our customers and clients, so that we can bring them back for repeat business and gain their referrals. Here is how you can accomplish this goal:
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Sales Tip – It’s Time To Fire Your Clients! |
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Have you ever heard the saying, "80% of your business comes from the top 20% of your customers"? I have found this statement to be true in almost every case. I have also found that 80% of your headaches come from the bottom 20% of your customers! Come on, thing about it. If you really stop and think for a second on where you spend a large amount of your time, you will realize that most of your unproductive time comes from dealing with or fixing issues from the bottom 20% of your clients. So, what do you do about it? Fire them!
Yes, that's right. I want you to fire the bottom 20% of your clients. I know you think I am crazy, but here's why:
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